Customer Service
- Terms and Conditions
Miracle Clay is dedicated to improving the health and well-being of our customers by providing safe and effective natural products made with the highest quality ingredients. All products are manufactured in US. We are also committed to keeping our customers happy by providing the absolute best customer service in the industry.
- Member User Agreement
You must read and agree to these Terms and Conditions before placing your order . By placing your order for Miracle Clay you agree to be bound by the following Terms and Conditions. You also agree that by submitting an order this will serve as your digital signature and that you agree to the below terms and charges.
- Return Policy
All retail returns must be unopened and are subject to a 25% restocking charge.
No returns on opened products.
No refunds on shipping & handling charges either way.
Any credits will be applied to the method of payment.
- Miracle Clay Total Satisfaction Guarantee
I understand that if I am not fully satisfied with Miracle Clay Products that I may return all unopened units within 15 days of the purchase date for a full refund less shipping and handling costs and a 25% restocking fee.
- Return Address
Miracle Clay
946 Aruba Ln
Foster City,CA 94404
- Product Disclaimer
I understand the statements regarding these products have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. I understand the information on this Web site or in emails is designed for educational purposes only and is not intended to be a substitute for informed medical advice or care. I understand I should not use this information to diagnose or treat any health problems or illnesses without consulting my doctor. Accidental overdose of iron-containing products is a leading cause of fatal poisoning in children under 6. Keep this product out of the reach of children. In case of accidental overdose, call a doctor or poison control center immediately.
- Billing
Our customer service representatives can resolve any billing issues that you may have. You may contact our customer service department via email . Customer Support Email: sales@miracleclay.net
*Please be sure to reference your order number when contacting customer service.
- How We Collect Information About You
Miracle Clay Customer Privacy Policy reflects our ongoing commitment to providing you with the quality products and friendly service combined with the highest level of integrity with regard to our business practice.
When you visit the Miracle Clay website, we collect your IP address and standard web log information, such as your browser type and the pages you accessed on our website.
- If You Order Products From Our Web Site, We Collect the Following Types of Information From You
* Contact information - your name, address, phone, email, and other similar information.
- How We Use the Personal Contact Information We Collect
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. We may use your personal contact information to:
* provide the services you request;
* process transactions and send notices about your transactions.
* send you confirmation notices, service update notices, and promotional offers based on your submissions;
- How We Share Personal Information With Others
To process your credit card payments, we use PayPal. Financial information - the bank account numbers and credit card numbers that you use is collected by PayPal.
If you are buying goods from our web site, we may provide third party manufacturer with the shipping address to complete your transaction and ship purchased items to your. The third party are not allowed to use this information for any other purpose then shipping the goods to you.
We do not have access to your credit card information and will not disclose your personnel contact information to anyone other then the one described in this policy.
